Privacy Policy
Privacy Policy
Last updated: April 23, 2026
At ZenPaw Co., we are committed to protecting your privacy. This policy explains how we collect, use, and safeguard your information when you visit our website or make a purchase.
Information We Collect
• Personal Information: Name, email address, shipping address, phone number (when you place an order or contact us)
• Payment Information: Credit card details (processed securely through Shopify Payments; we do not store full card numbers)
• Browsing Data: Pages viewed, time on site, device type (via cookies and analytics tools)
How We Use Your Information
• To process and ship your orders
• To communicate with you about your order status
• To send promotional emails (only if you opt in)
• To improve our website and customer experience
• To prevent fraud and ensure security
Information Sharing
We do not sell, rent, or trade your personal information. We may share data with:
• Shopify (our e-commerce platform) for order processing
• Shipping carriers (USPS, FedEx, DHL) for delivery
• Analytics providers (Google Analytics) to understand site usage
Cookies
We use cookies to:
• Remember your cart items
• Analyze site traffic
• Personalize your experience
You can disable cookies in your browser settings, but some site features may not work properly.
Security
We implement industry-standard security measures including SSL encryption for all transactions. However, no internet transmission is 100% secure.
Your Rights
• Access your personal data
• Request correction of inaccurate data
• Request deletion of your data
• Opt out of marketing communications
Contact Us
For privacy-related questions, contact us at:
Email: support@zenpawco.com
Address: Xiamen, Fujian, China 361100
Changes to This Policy
We may update this policy periodically. Changes will be posted on this page with an updated date.